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Frequently Asked Questions

Why should you have a Family Photo Update? 

  • Can I View My Images Online?
    We offer a personalized cinematic viewing session where you'll see fully retouched images. Take home your digital collections/package on the same day! While we don't offer online ordering, our designers ensure a seamless process during your viewing.
  • How Do I Get Ready?
    We'll guide you every step of the way! Before your shoot, we'll provide guidance, walk you through the process, and even assist with parking details to ensure a stress-free experience.
  • What payment methods do you accept?
    We accept CASH, EFTPOS, AFTERPAY, Pay Advantage, Credit, and Debit Cards for your convenience.
  • When can I see the photos and how much do they cost?
    Your Photo Session images will be ready for viewing within a few days. We offer various products to suit all budgets, from Digital Image Files to Printed Photos and stunning Wall Art. Check out our 2024 Autumn Collections and prices on the "Packages" Menu List.
  • Where and when are the Family Update Photo Sessions held?
    Our Photo Sessions are held every Sunday at the Canada Bay Club (8 William Street, Five Dock - ample parking) from 10:00am till 8:00pm.
  • I've just won the 4 Day 3 Night Luxury Family Holiday Accommodation, how do I redeem that?
    Congratulations! The prize coincides with the Family Photo Update Shoot. After your photo session, we'll help you choose your destination, and then you'll have 18 months to enjoy your holiday. Explore destination details and accommodations on our mobile app here.
  • What makes you different from other studios/photographers in Sydney?
    With over 50 years of experience and millions of cherished memories captured, our founder ensures only the best methods are used to preserve your precious moments. Trust Studio Magic for picture-perfect images to last generations. We are thrilled to announce that we are the only photographic studio in Australia to include this fabulous Complimentary Luxury 4 Day 3 Night Holiday Accommodation to the Gold Coast as a prize in our competition. This incredible prize is valued up to $1500 includes a stay at one of the finest accommodations on the Gold Coast. You'll have the opportunity to relax and indulge in the stunning surroundings of your choice of a renowned destination depending on availability. You have up to 18 months to utilize this incredible prize which is designed for the whole family, as it accommodates 2 adults and 2 children. If the Gold Coast does not suit you, you have a choice of Brisbane, Mackay Townsville, Cairns, Darwin, Perth, Adelaide and Melbourne. The prize does not include air travel or any activation fees (in some cases) Regardless of whether you order any product(s), you still retain the Complimentary Holiday Accommodation. And that's our guarantee to you!
  • Who Can I Bring To The Session?
    At Studio Magic, we welcome your entire family! Including extended family members like grandparents creates magical photo sessions spanning generations.
  • Do I still retain my Holiday Prize even if I don't purchase any products?
    Absolutely! There's no obligation to purchase, and your Holiday Prize remains valid, including if grandparents receive a Holiday voucher.
  • Do I need to make an appointment?
    Yes, appointments are essential to ensure each family has ample time for a memorable experience. Our sessions are 30-45 minutes long, perfect for families with little ones. A prepaid reservation fee of $98 is required, which is then credited towards any purchases.This secures your time with your photographer, wrangler or stylist. We're all on-board to make your experience a memorable one.
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Your Autumn Print/Digital Package includes the studio photo shoot and a pre-set selection of products to start your order. The photo update shoot is a 30-45 minute session with one of our highly skilled photographers and assistant at our studio located at the Canada Bay Club, William Street, Five Dock.
 Your Booking Fee guarantees you’ll lock in these amazing valued packages at the discounted rate. You can also add on other products during your design viewing session after your shoot. 
 If you like variety, then bring along a few changes of outfits that best suit the people in your photos. You can also bring a favourite toy or play item for the younger members of the family. 

There is no limited to the number of people in your photo update session. So feel free to bring along grandparents to be part of your update.
 After the photo session, we’ll have your photos ready to view within a few days at the same location as photography. There is no on-line viewing process available. You’ll have to attend in person to choose your selection.
 During the viewing session we’ll also help you select your favourite images and also show you how to best way to display them.

Booking is EASY!

Step 1

Pick the package that suits your style.
Our Studio Print Packages not only cover your photo session but also come with a pre-set selection of fantastic products.
Enhance your collection by adding extra items after your shoot. 

Step 2

Booking is a breeze!
Select your preferred time for the photo session, and our team will reach out promptly to confirm your appointment. We're here to make sure your scheduling experience is smooth and tailored to your convenience.

Step 3

You're officially booked! 
It's time to prepare for your moment in front of the lens. Consider your wardrobe choices, envision how you'd like to showcase your photos, and don't hesitate to connect with us for any inquiries. Your journey to picture-perfect memories starts here! Let the excitement build as you gear up for an unforgettable photo session.

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